Topcon California, located in West Sacramento and Tustin, California is the premier provider of precision positioning solutions and field supplies for contractors and surveyors throughout California.
Our contact information
By email:
sales@topconca.com
By standard mail:
Topcon California
3380 Industrial Blvd., Ste. 105
West Sacramento, CA 95691
By phone:
(800) 500-8575 (Monday through Friday, 7:00 AM - 5:00 PM Pacific Time)
topconca@yahoo.comAs of June 1, 2009, this catalog and its offerings supersede ALL previous editions.
Typographical or omission errors may occur in prices, descriptive copy, or photography. Topcon California reserves the right to correct these errors or withdraw the offer. Specifications, colors, legal restrictions, prices, and availability are subject to change at any time without notice. It may be necessary to substitute an item with a product of equal or better value that varies from our catalog description.
If we should run out of stock on an item, we'll back order that item for you if possible. Should there be a lengthy delay in availability of an item, we will cancel and issue a refund if due.
PAYMENT TERMS
Our terms are payment with order. Make checks or money orders payable to Topcon California. Allow 12 business days for personal checks to clear. SORRY, NO C.O.D.'s.
NEXT DAY AIR SHIPMENTS
Available for phone orders only, to physical street addresses in the continental U.S. Not available for P.O. Box, or APO/FPO addresses or international addresses.
SHIPPING
Shipping, handling, and insurance charges are based on the value of your order, the destination of your package, and the service you desire. Due to restricted delivery areas, excessive weight, or oversized packages that cannot be serviced by one carrier, we may be forced to substitute carriers when necessary. We will select the most economical method of shipment.
INTERNATIONAL ORDERS
Sorry, but we cannot accept orders outside of the continental United States, Alaska, Hawaii or other territories.
MAILING LIST INFORMATION
We value the trust that you place in Topcon California, and we are committed to respecting your privacy and the security of your personal information, therefore we do not share our customer information or addresses with outside sources for marketing or solicitation purposes.
RETURNS AND EXCHANGES
Merchandise must be returned within 15 days of the date of purchase. All returned merchandise must be in original condition along with packaging (example: warranty information, instructions, box, etc.). A 20% restocking fee may apply on Special and/or Large orders.
Note: We reserve the right to either replace, repair, or refund your money. Returns or exchanges will be accepted on items which have been used for their intended purpose. We will not accept items for return or exchange if they have been subjected to unusual application and abuse.
In the event that you need to return an item, please follow these directions:
1. Contact our office at (800) 500-8575 to receive a Return Authorization number.
2. Include a copy of the packing slip along with instructions for our return department (e.g. credit, refund, or exchange).
3. Return package via post office (insured) to our mailing address.
4. For further assistance, please contact our customer service department at (800) 500-8575
DAMAGED OR MISSING ITEMS
For packages damaged during shipping or items missing (except for those on backorder), please follow these instructions:
1. Keep the original container.
2. Call (800) 500-8575 for assistance.